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Thursday 8/28/2014
Page Visits: 12,054

 


 

 Policies

The Mendocino County Library is a free, public library. With a library card, anyone may borrow materials, order books, use the public access computers, or use the databases for magazines and newspapers.

Library Cards | Loan Period | Fines | Internet Policy | Gift Policy | Mission and Goals

Parents are responsible for their own children in the library. We encourage parents to guide their children in library and computer use. Library staff is not responsible for monitoring items checked out by juvenile or adult patrons. Parents are responsible for their children's access of the Internet. Parents- and only parents may restrict their children- and only their children- from use of the Library's public Internet access and should monitor their children's sessions.

Library Cards

  • Need to show proof of address.
  • Children under 12 must be able to write their own name. A parent's signature is required.
  • Must have the card with you to borrow materials.
  • Need a library card to access the magazine database from home.
  • If you forget your library card, we will look up your number one time with an ID.
  • The second look-up requires the purchase of a new card.
  • New cards cost $1.00
  • Report LOST cards immediately!

Loan Period

The loan period is 21 days for all items except for DVDs which have a loan period of 7 days. Interlibrary Loan items have a loan period of two weeks and cannot be renewed.

At check out you will receive a receipt that lists each item checked out and when it is due. Materials may be renewed once unless someone has a request for that item. Library users are responsible for returning items on time.

Fines and Charges

Library items may be returned to any library branch in Mendocino, Lake or Sonoma counties. There is a book drop available for use when the branches are closed. Patrons will be charged for overdue, lost or damaged items. Fines are charged at the rate of the lending library.

Overdue fines in the Mendocino, Sonoma, Lake County system $.25 per day per item with a maximum of $10.00.

  • Children's items are charged $.10 per day per item.
  • Lost or destroyed books are charged at the cost of replacing the item.
  • Borrowers are liable for the replacement cost of lost or damaged library materials.
  • Library cards are free with free renewals. Replacing a lost card costs $1.00
  • Patrons with fines $10.00 or more may not use their card.
  • Computers are available for public use at each branch.. Time alloted for computer use varies by branch. There are no phone sign ups. Printing costs $.10 per page.

Internet Policy


PUBLIC ACCESS INTERNET GUIDELINES

Approved by the Library Advisory Board May 14, 2008

 

User Responsibilities

All users of the Internet at this library are expected to use it in a responsible and courteous manner. Please follow all Internet related rules and regulations.

YES

  • Know and comply with general library rules of conduct
  • Use for authorized items only
  • Respect intellectual property right by making only authorized copies of copyrighted licensed software or data
  • Respect other's privacy
  • Use only for legal and ethical purposes
  • Use computer equipment as is

 

NO

  • Do not alter, damage or delete software
  • Do not damage or change the equipment configuration
  • Do not propagate computer worms or viruses
  • Do not misrepresent yourself or another user
  • Do not attempt to gain access to files or passwords belonging to other individuals or computer networks.

 

PROHIBITED USE INCLUDES

  • Copy and use of copyrighted, licensed and protected software
  • Transmission or access of obscene or sexually explicit material
  • Sending hate mail or using the Internet for harassment or discrimination
  • Transmission of material in violation of U.S. or state regulations

 

User Guidelines

NO CHANGES OF ANY KIND ARE ALLOWED TO THE HARDWARE OR SOFTWARE OF PUBLIC ACCESS COMPUTERS. PENALTIES INCLUDE PAYMENT FOR DAMAGES AND LOSE OF COMPUTER PRIVILEGES.

  • First time users must demonstrate the ability to turn on a computer, load programs and CD-ROMS and show understanding of the instructions and HELP screens.
  • Users, twelve years or younger, must be accompanied by a parent, legal guardian, caretaker,. Children may not be left alone at the library.
  • Only one person over twelve years old may use each computer at a time, unless staff grants permission. People may not congregate at the computers.
  • Computer patrons assume responsibility for software during use.
  • Personal belongings should not be left unattended.
  • Computer copies cost ten cents per page.
  • Use appropriate language, respect the privacy of others and do no disrupt other users.
  • Internet sources do not always provide accurate, complete or current information. All source materials should be questioned for validity.
  • Mendocino County Libraries reserve the right to determine the nature of inappropriate computer use. Suspected internet abuse may be monitored.
  • Penalty for abuse of these guidelines is possible revocation of computer privileges for a period not less than two weeks and not more than twelve months. Appeals may be made to the library Branch Manager.

Mendocino county Library, in response to advances in technology and the emerging needs of the community, endeavors to develop collections, resources and services that meet the cultural, informational, recreational, and educational needs of a diverse community. One of its services is providing public access to the Internet.

The Internet is a global communication resource with a highly diverse user population. From its very nature the user cannot expect all sources on the Internet to provide accurate, complete or current information. The Library has no control over the content of the Internet and cannot be held responsible for its content. The Library does not censor access to library materials nor does it protect patrons from information. Library patrons accessing the Internet should use it at their own discretion. Patrons found accessing pornographic or offensive sites will be asked to leave, and may lose their computer privileges, if so determined by the Branch Librarian.

All Internet resources accessible through the Library are provided equally to all Library users. Parents or guardians are responsible for their children's access of the Internet, not the Library and its staff. Parents- and only parents- may restrict their children- and only their children- from use of the library's public Internet access and should monitor their children's sessions.

Other than restriction of children's access based on parental approval, limitations on the amount of time a person can use workstations will be imposed to make workstations more accessible to all potential users. A limitation of two persons per workstation is required in order to reduce disturbing conversation and to discourage behavioral problems. Exceptions may be made for families and special circumstances to be determined by staff.

MENDOCINO COUNTY LIBRARY     

Standards of Behavior

We welcome you to the Library. Everyone has a right to quality Library service in an atmosphere that is calm, safe and free of disturbances from others. While you are here, please be considerate of others. The Library has created this Code of Conduct to ensure a positive Library experience for everyone who visits any Mendocino County Library.

Respect Library Rules

Patrons must follow rules and policies of the Mendocino County Libraries.

Food or Drink

Eating and drinking in the Library are allowed only in designated areas or for programs and meetings held in the meeting room area of the Library.

Restroom Use

Using the public restrooms for shaving, bathing, or as laundry facilities is prohibited.

Selling, Soliciting, Mass Distribution of Materials or Panhandling

Selling, soliciting, panhandling, or mass distribution of unapproved materials is prohibited.

Public Displays of Obscene Material

Public displays of obscene or visually disturbing material that interferes with the ability of others to use the library, or as prohibited by law, is prohibited.

Loitering

Loitering in the Library, on Library steps, entryway or Library property thereby creating a nuisance to those who are trying to enter or exit the building or to use Library resources is prohibited. Patrons shall be engaged in activities associated with the use of a public library while in the building.

Sleeping

Sleeping is prohibited.

Furniture and Property

Leave furniture in its place. Avoid putting feet on the furniture. Use the Library’s facilities, materials and furnishings as intended.

Inappropriate Language

Inappropriate or abusive language is prohibited.

Personal Belongings/Animals

Sleeping bags, bedrolls, and packages in bulk or quantity that cannot be stored entirely under the owner's chair are prohibited. Personal belongings should not be left unattended anywhere on Library property. With regard to animals in the Library, only assistance animals are permitted.

Smoking

Smoking is prohibited inside the building, on Library steps, all entry ways or outside of any public entryway. Smokers must be at least 20 feet from any entrance to the library.

Offensive Odors and Dress Code

Anyone whose bodily hygiene is offensive so as to constitute a nuisance to other persons shall be required to leave the building. Since many people are sensitive to strong fragrances, patrons are asked to refrain from excessive use of perfumes or colognes. Being fully clothed, including shirt, shoes, and pants, dress, or skirt, is a requirement of using the Library.

Harassing Behavior

Harassing behavior is prohibited. Harassing behavior may take many forms and includes, but is not limited to: unwanted conversations, verbal abuse, advances of a personal or sexual nature that intimidate or make the other party uncomfortable, harassing or obscene gestures or sounds, offensive touching, staring at library staff or at other patrons so that performance of their duties or use of library resources is materially disrupted, and intentionally monopolizing staff time so that performance of duties is materially disrupted even after the staff member has clearly indicated that a reference or customer service transaction has ended. For the purposes of enforcing the Library's Code of Conduct, harassing behavior directed at a Library employee by a Library patron shall include behavior which occurs anywhere both on and off Library property, over the phone, by mail or any electronic source.

Disturbing Noise

Disturbing anyone by unreasonable noise (e.g., cell phones; videoconferencing applications such as Skype or Face time; loud conversations; loud singing; radios; other electronic devices with headphones turned up at an unreasonable volume; etc.,) is prohibited.

Following/Stalking

Stalking others in the Library is prohibited. Stalking is the willful, malicious, and repeated following and harassing of another person. For the purposes of enforcing the Library’s Code of Conduct for staff, following/stalking behavior directed at a library employee by a Library patron shall include behavior which occurs anywhere both on and off of the Library property.

Abusive Behavior

Abusive behavior, such as threats or violent behavior toward staff or patrons, is prohibited.

Unsafe Behavior

Unsafe behavior such as roughhousing, climbing on furniture, running, skateboarding, or any other potentially injurious action is prohibited.

 

 

Trespassing

Trespassing is prohibited. To trespass includes entering any Library building during a period of suspension of Library privileges, entering any non-public area of the Library, failing to leave the Library immediately upon closing, or being in the Library before or after public hours without express permission from authorized Library personnel.

Unattended Children

Children are encouraged to visit our Libraries. The Library is concerned about children’s safety and welfare. We recognize parents’ or guardians’ responsibility for the behavior and well-being of their children. We respect the privacy of all Library patrons and intervene only when a child is deemed at risk.

If an unattended child comes to the attention of Library staff, staff will make a good-faith attempt to contact the parent or guardian. If the parent or guardian cannot be reached, the child will be referred to the local law enforcement agency. Children age 8 and under may not be left unattended anywhere in the Library and must be accompanied and directly supervised by a responsible adult.

Unlawful Behavior

Unlawful behavior while in the Library or on Library property, including, but not limited to, carrying unlawful weapons, assault, indecent exposure or sex acts, use of drugs or alcohol, damage to library property, theft, attempted theft, brandishing a weapon, public drunkenness or intoxication, public urination and defecation, is prohibited.

The Mendocino County Board of Supervisors determines all Library policies, including standards for public behavior on the premises of all public Libraries in the County. The Library retains the right to take any action necessary to ensure a safe and appropriate environment for everyone.

These standards of behavior are available as a brochure and online at www.mendolibraries.org. The County Librarian and his/her designated staff are responsible for interpreting these rules in accordance with applicable law and for ensuring appropriate behavior in all Library facilities.

Enforcement of these rules will be conducted in a fair and reasonable manner. Any person who violates these standards will be asked to bring their behavior into compliance immediately or leave the Library. Failure to comply with the Library’s established rules, regulations, and policies could result in removal from the premises and suspension from the Library for a period of one day to one year. Violations could also result in the restriction and/or termination of Library privileges, including use of library computers and other equipment.

A patron has the right to request an Administrative Review of a suspension order that is for a period greater than seven days. Please see Suspension of Library Privileges Notification and Appeal Process Policy.

SUSPENSION OF LIBRARY PRIVILEGES NOTIFICATION AND APPEAL PROCESS

Patrons who do not comply with the Mendocino County Library Standards of Behavior Policy may be asked to leave the Library for a period of one to 30 days by the Branch Librarian or Person in Charge. The County Librarian manages any proposed suspensions of 30 days to up to one year.

A.   IMMEDIATE SUSPENSION WITH FURTHER ACTION TO FOLLOW:

The following behaviors will not be tolerated:

·         physical abuse or assault

·         fighting or challenging to fight

·         making violent or threatening statements

·         damaging, destroying, or theft of library property

Authorized Library staff will instruct anyone displaying these behaviors to leave the Library facility immediately. Police will be called and additional legal action may occur, as appropriate. In addition, based on the severity of the situation, a suspension of library privileges for up to one year will be applied without advance warning or prior suspension. Library staff will notify Library Administration immediately, where a determination of the appropriate suspension period and procedures will be assigned by the County Librarian.

All other prohibited behaviors will be addressed in the following manner:

First Violation: Initial warning and given copy of the Standards of Behavior

Second Violation: Library privileges suspended for the day

Third Violation: Library privileges suspended for seven days

Fourth Violation: Library privileges suspended for up to a year

Circumstances, including the seriousness or continuing nature of the conduct may warrant immediate suspension of Library privileges.

At the recommendation of Library staff and branch managers, the County Librarian or designee will issue a letter to the patron specifying the behavior that violated the Mendocino County Library Behavior Policy; penalty for doing so, which may include a suspension of Library privileges from all Mendocino County Libraries and facilities; and the designated suspension time of up to one year.

At the recommendation of the County Librarian, the Board of Supervisors may suspend a patron from Mendocino County Library facilities for a period of one year or more if the patron’s conduct is deemed an ongoing threat to library patrons or staff.

Any patron who has had his or her Library privileges suspended may appeal once in writing to the Mendocino County Board of Supervisors. An appeal petition must be mailed or delivered to the County Librarian at Mendocino County Libraries, 105 N. Main Street, Ukiah, CA 95482, within 15 days of the suspension. The appeal petition must include all reasons the patron believes he or she is not in violation of the Mendocino County Library Behavior Policy or why the suspension is not appropriate.

The Board of Supervisors, upon hearing the petition during a public meeting and then voted upon, will issue a written determination of the appeal within 60 days of the receipt of the petition. The Board of Supervisors may uphold the suspension, overturn the suspension or propose an alternative. The determination is final and shall have no precedential value. An appeal may not be repeated.

Gift Policy

The Mendocino County Library welcomes gifts of library materials, money or real property. These gifts help enrich and improve public library resources. Monetary contributions are added to the library's Endowment fund, which is allocated by the Library Board for purchase of materials. Memorial books or other library materials may be donated in honor of a friend or relative, and are marked with a special bookplate. Used books and paperbacks can often be used in the library's collection. Items not needed by the library are sold at a book sale sponsored by the Friends of the Library Generally, the library does not accept textbooks or books in poor physical condition. The library may or may not accept donations of specialized collections. A decision will be made on an individual basis by the Library Director and the Branch Manager. The library applies the same criteria for evaluating gift items as it applies to purchased material. Gifts will be withdrawn in the same manner as purchased material. The library does not accept responsibility for notifying donors of withdrawal or replacement of gift items. All gifts are tax deductible and the library will furnish a statement for tax purposes, but does not place a financial value on used items. No gifts are accepted unless given to the library without restriction. All gifts may be utilized, sold or disposed of in the best interest of the library. All donations are accepted only if the Library Director feels they can be utilized by the library.

Mission and Goals

The Library's mission statement was developed after community town hall meetings and written by a community of citizens. It reads:
Our Library provides educational and recreational materials which fill the needs of a culturally diverse population. It does these tasks with care for the quality and timeliness of its materials and with attention to their accessibility. The Library through its staff interprets and guides the use of materials to enable as many people as possible to apply in their daily lives the record of what is known.
The goals of the Library are to:

  • Provide and improve accessibility to information through a variety of means for all library users.
  • Encourage young children to develop an interest in reading and learning.
  • Support individuals of all ages in pursuing a sustained program of independent learning.
  • Feature current, high-demand, high-interest materials in variety of formats for persons of all ages.
  • Provide a stable funding base adequate to maintain the desired levels of service.


© Copyright 2014, The County of Mendocino
501 Low Gap Road, Ukiah, CA 95482