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2014 EDITION RETIREMENT LAW BOOK
To provide members and their beneficiaries with sustainable benefits and exceptional service through professional plan administration and prudent investment practices.
- Act with honesty, integrity and accountability
- Adhere to the highest fiduciary standards
- Treat all stakeholders in a fair and equitable manner
- Think strategically; anticipate and prepare for change
- Promote a culture of transparency
- Focus on customer service
- Be a reliable source of information for stakeholders
- Strive for continuous improvement
- Protect confidential information
- Develop and empower Association staff
- Ensure a positive work environment
- Communicate effectively
- Strive for efficiency
- Be respectful of diversity and different points of view
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